Product Feedback

Add API endpoint to retrieve individual recipient-level engagement data (opens, clicks, bounces) for each campaign to enable comprehensive CRM integration and analytics. Proposed endpoint: GET /api/v1/campaigns/{campaignId}/recipients OR GET /api/v1/campaignRecipients?campaignId={id}&limit={limit}&offset={offset} --Why This is Important #Current Limitation: The existing /api/v1/campaignReports endpoint only provides aggregate statistics (total sent, opened, clicked), which limits our ability to: Sync individual contact engagement to our CRM (Zoho CRM) Track individual customer journey across multiple campaigns Build personalized follow-up workflows based on specific user behavior Calculate engagement scores at the contact level Create targeted segments based on individual engagement patterns #Business Use Cases: CRM Integration - Link campaign engagement to specific contacts/leads in CRM systems Lead Scoring - Calculate engagement scores based on individual open/click behavior Behavioral Segmentation - Create segments of highly engaged vs. unengaged recipients Personalized Follow-ups - Trigger automated workflows for users who clicked specific links Customer Journey Tracking - Build comprehensive timeline of each contact's email interactions Attribution Analysis - Track which campaigns drive specific user actions #Key Features Needed Pagination support (limit/offset) for campaigns with large recipient lists Date filtering (fromDate/toDate) to get recipients added within a time range Status filtering (delivered, bounced, opened, clicked) to query specific segments Individual timestamps for each action (sent, delivered, opened, clicked) Engagement counts (not just boolean flags) to track repeat opens/clicks Basic recipient data (email, name, custom fields if available) #Request Data Structure { "success": true, "data": { "campaignId": "abc123", "campaignName": "Summer Sale 2025", "recipients": [ { "email": " user@example.com ", "firstName": "John", "lastName": "Doe", "status": "delivered", "sentAt": "2025-10-22T10:30:00Z", "deliveredAt": "2025-10-22T10:31:00Z", "opened": true, "openCount": 3, "lastOpenedAt": "2025-10-23T14:20:00Z", "clicked": true, "clickCount": 2, "lastClickedAt": "2025-10-23T14:25:00Z", "bounced": false, "bounceReason": null, "unsubscribed": false, "complained": false } ], "pagination": { "total": 5000, "limit": 100, "offset": 0, "hasMore": true } } }

Currently, I have edit image in another tool before uploading the same in the platform. It will be good to have the capability in the editor itself.

I would like to have an Email Verification Service Integration such as with Million Verifier, ZeroBounce etc. This would help us keep our email lists cleaner and much easier which would help the sending and reputation rates better for everyone on Mailmodo. It would great to have the integration be able to auto verify contacts as they come in and also do auto-correct domain typos such as @gmail.coN ( gmail.com ) as some of these email list verification services have that ability to do so. This would be very beneficial to help everyone keep healthy clean lists much more efficiently.

I would like the ability to add "Tags" to contacts that are synced between Shopify and Mailmodo, or just for Mailmodo. E.G. Customer clicks a certain link, would tag this Contact, then we can send automation for users clicking that link from any campaign that link was present instead of having to create a Segment that we need to keep manually updating to include the campaign's we send out that includes these links. This makes it difficult and not user-friendly and inefficient with the current workaround. Other use cases could also be products purchased, form sign up location, contact source visit source, etc. Then when sending out a single campaign we could just have a "tag cloud" we can insert quickly contacts based on the Tags that would either receive or exclude this tag. The reason this would help is because Tagging would allow a more efficient way to have Segments include more recent contacts from multiple sources etc. without having to constantly update or create Segments manually and having these tags being shared between platforms such as Shopify would make this experience even more amazing! The amount of control we would have with much more granular Segmentation with such feature would be immense. Attached a screenshot for one of my old ESP's and see how they do it. The use case in the screenshot attached would depict that in Shopify I have certain customers "tagged" as a Distributor, and in that ESP, they would also grab that tag and update it in their system to show that this Contact was tagged as such, and I can Segment them effectively this way.